Privacy Policy

PISTISAPI LIMITED (Hong Kong) is the data controller for personal data described here. Customer-facing brand: Routic.

Effective date: April 5, 2026

This page is a practical starter for merchants and reviewers. Have qualified legal counsel review and adapt it for your jurisdiction and processing activities.

This Privacy Policy explains how PISTISAPI LIMITED (“we”, “us”) processes personal data when you visit our websites or use our services.

Contact: contact@routic.ai. Registered address: RM 18, 27/F, Ho King Comm CTR, 2-16 Fayuen ST, Mong Kok, Hong Kong.

We may process identifiers and contact details (such as name, email, company name), account and authentication data, technical data (such as IP address, device or browser type, logs), and usage data related to API activity where needed to operate the service, billing, and security.

We use personal data to provide and improve the services, authenticate users, communicate with you, invoice and reconcile usage, monitor reliability and abuse, and comply with legal obligations.

We may engage subprocessors (e.g. hosting, email delivery, analytics, payment processing) who process data on our instructions. We may disclose data if required by law or to protect rights, safety, and integrity of the services.

We retain data for as long as needed for the purposes above, including statutory or contractual retention periods, unless a shorter period applies by law.

Depending on your location, you may have rights to access, rectify, delete, restrict, or object to certain processing, or to lodge a complaint with a supervisory authority. Contact us at contact@routic.ai to exercise applicable rights.

Our services are primarily intended for business customers. If local law requires additional disclosures for consumers, those disclosures may be provided separately or added here as the product matures.

We may update this Privacy Policy by posting changes on this page with a new effective date.

Questions: contact@routic.ai